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Return, Refund & Cancellation Policy

Last Updated: July 23, 2026

At Cremevora, every order is freshly prepared with care and made specifically for you. As our products are perishable, we maintain the following policy:

  • No Returns: We do not accept returns once an order has been delivered.
  • No Refunds: All purchases are final. Refunds will not be issued for completed orders.
  • No Exchanges: Products cannot be exchanged.
  • No Cancellations: Once an order has been confirmed, it cannot be cancelled or modified as preparation begins immediately to ensure freshness.

Damaged or Incorrect Orders

If you receive a damaged product or an incorrect item, please contact us within 1 hour of delivery with your order details and clear photographs.

Our team will review the issue and, where applicable, provide a suitable resolution at our discretion.

By placing an order with Crèmevora, you acknowledge and agree to this policy.

Crèmevora

Email: cakes.cremevora@gmail.com

Phone / WhatsApp: 98302 46094

Address: CE 19, 3rd Cross Rd, CE Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064